Privacy Policy
Your Privacy Matters To Us. At Dr. Shah Alam's Clinic, we are committed to protecting your personal information and maintaining the confidentiality of your medical records.
This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, booking appointments, or receiving healthcare services.
1. Information We Collect
To provide safe and effective care, we may collect:
Personal Information
- Full Name
- Age and Date of Birth
- Gender
- Phone Number
- Email Address
- Residential Address
Website Usage Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Activity Data
- Cookies and Analytics Information
Appointment Information
- Consultation Requests
- Appointment Preferences
- Follow-Up Details
- Patient Communications
Medical Information
- Medical History
- Current Symptoms
- Previous Diagnoses
- Medication History
- MRI Reports
- X-Ray Reports
- Laboratory Results
- Treatment Records
2. How We Use Your Information
Your information may be used to:
Deliver Healthcare Services
Provide consultations, evaluations, treatment recommendations, and follow-up care.
Appointment Management
Schedule, confirm, reschedule, and remind you about appointments.
Patient Communication
Respond to inquiries and provide important healthcare updates.
Medical Record Management
Maintain accurate clinical documentation and treatment records.
Improve Services
Analyze website performance and improve patient experience.
Legal & Regulatory Compliance
Comply with applicable healthcare laws, professional regulations, and legal obligations.
3. Data Security
Protecting Your Information Is A Priority
We take reasonable administrative, technical, and physical measures to safeguard your personal and medical information. Your records are stored securely and access is restricted to authorized personnel involved in your care.
Despite our best efforts, no electronic system can guarantee absolute security. However, we continuously work to maintain appropriate safeguards.
4. Sharing of Information
We Respect Your Confidentiality
We do not sell, rent, or trade your personal information. Information may only be shared under the following circumstances:
- With healthcare professionals involved in your care
- With service providers assisting clinic operations
- When required by law
- To protect patient safety or public health
- With your explicit consent
Any third parties receiving information are expected to maintain appropriate confidentiality standards.
5. Your Rights
As a patient, you have the right to:
- ✔Request access to your personal information
- ✔Request correction of inaccurate information
- ✔Request updates to medical records when appropriate
- ✔Withdraw consent for non-essential communications
- ✔Request clarification regarding how your information is used
Certain requests may be subject to legal, medical, or regulatory requirements.
6. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve functionality and user experience. These technologies help us understand website usage patterns and optimize our services.
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Third-Party Links
Our website may contain links to external websites for educational or informational purposes. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
8. Children's Privacy
Our services are not intended to collect personal information from children without appropriate parental or guardian involvement.
If you believe a child has provided personal information without consent, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in healthcare regulations, technology, or clinic operations.
Any updates will be published on this page with the revised effective date.
Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
Questions About Privacy?
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Dr. Shah Alam
49, Mohakhali, Beside Square Centre, Wireless Gate, Mohakhali, Dhaka 1212,
Phone: +880 1701313002
Email: [email protected]
Website: doctorshahalam.com
"Your trust is important to us. We are committed to protecting your personal information and maintaining the confidentiality of your healthcare journey."
— Dr. Shah Alam