Terms & Conditions

Please Read These Terms Carefully Before Using Our Website Or Services

By accessing, browsing, booking appointments, or using any services provided through this website, you agree to comply with the following Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of this website and related services.

Last Updated: June 15, 2026

1. Medical Information Disclaimer

Educational Information Only

The information provided on this website is intended for general educational and informational purposes only. Content found on this website, including articles, videos, success stories, blog posts, and educational resources, should not be considered medical advice, diagnosis, or treatment.

Important Reminder

  • ✔Always consult a qualified healthcare professional regarding your medical condition.
  • ✔Never ignore professional medical advice because of information found on this website.
  • ✔Individual treatment recommendations require a proper medical evaluation.

2. Use of Our Services

Patient Responsibilities

By booking a consultation or receiving services from Dr. Shah Alam, you agree to:

  • ✔Provide accurate and complete personal and medical information.
  • ✔Inform us of any significant changes in your medical condition.
  • ✔Follow treatment recommendations and safety instructions.
  • ✔Attend scheduled appointments or provide notice if unable to attend.

Right To Refuse Service

Dr. Shah Alam reserves the right to decline or discontinue services when medically appropriate, unsafe, or outside the scope of practice.

3. Appointment Policy

Booking Appointments

Appointments may be scheduled through our website, WhatsApp, phone, or clinic staff.

Submitting an appointment request does not guarantee a confirmed appointment until confirmation has been provided by our team.

Cancellation & Rescheduling

We kindly request advance notice if you need to cancel or reschedule your appointment.

This helps us accommodate other patients who may be waiting for care.

Late Arrivals

Patients arriving significantly late may need to wait, shorten their consultation, or reschedule depending on clinic availability.

Missed Appointments

Repeated missed appointments without notice may affect future scheduling priority.

4. Online Consultations

Limitations Of Virtual Care

Online consultations may be available for selected conditions. However:

  • ✔Physical examination limitations exist.
  • ✔Certain conditions may require in-person evaluation.
  • ✔Emergency conditions should never rely solely on online consultation.

The treating physician may recommend an in-person visit whenever necessary.

5. Privacy & Data Protection

Protection Of Personal Information

We are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. Information collected through our website or clinic is handled according to our Privacy Policy and applicable healthcare regulations.

For more details, please review our Privacy Policy.

6. Intellectual Property

Ownership Of Website Content

All content on this website, including:

  • Text
  • Images
  • Graphics
  • Logos
  • Videos
  • Educational Materials
  • Blog Articles
  • Course Materials

is the intellectual property of Dr. Shah Alam unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

7. Success Stories & Testimonials

Individual Results May Vary

Patient testimonials and success stories represent individual experiences. Recovery outcomes depend on multiple factors, including:

  • ✔Diagnosis
  • ✔Severity of condition
  • ✔Patient compliance
  • ✔Lifestyle factors
  • ✔Overall health status

Testimonials should not be interpreted as guarantees of specific results.

8. Limitation of Liability

Website Use At Your Own Risk

While every effort is made to provide accurate and current information, Dr. Shah Alam makes no guarantees regarding the completeness, accuracy, or applicability of website content.

Dr. Shah Alam shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance upon its content.

9. External Links

This website may contain links to third-party websites for educational or informational purposes. We are not responsible for:

  • Third-party content
  • Privacy practices
  • Website availability
  • Services provided by external websites

Users access third-party websites at their own discretion.

10. Emergency Medical Conditions

Do Not Use This Website For Emergencies

If you experience:

  • ✔Severe chest pain
  • ✔Sudden weakness
  • ✔Loss of bladder or bowel control
  • ✔Difficulty breathing
  • ✔Severe injury
  • ✔Any life-threatening condition

Please contact emergency services or visit the nearest emergency department immediately.

11. Modifications to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of any revised terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the courts of Bangladesh.

13. Contact Information

Questions About These Terms?

If you have questions regarding these Terms & Conditions, please contact us:

Dr. Shah Alam

49, Mohakhali, Beside Square Centre, Wireless Gate, Mohakhali, Dhaka 1212, Bangladesh

Phone: +880 1701313002

Email: [email protected]

Website: doctorshahalam.com